Terms and Conditions
Please read these terms and conditions carefully before using our services.
UltraVM Terms of Service (ToS)
By using UltraVM, you agree to the following terms:
- ⚡ Account Responsibility
🔹 Keep your account secure! You are responsible for all activities carried out under your account. Any misuse will result in consequences. - 🌍 Server Usage
🚫 Servers must not be used for illegal or harmful activities (e.g., hosting illegal content, abuse of resources, hate speech, DDoS attacks, or distributing malware). Violations may result in immediate suspension or termination without refund.
⛏️ Resource abuse, including using the server for crypto mining, is strictly prohibited. - 💳 Payments
💰 Payments must be made on time for all paid services. Late payments could lead to service suspension. - 🔧 Server Performance & Downtime
⏳ We strive for 99% uptime, but occasional interruptions may occur due to maintenance or unforeseen issues. 100% uninterrupted service is not guaranteed. - 🔥 Termination & Suspension
⚠️ We reserve the right to suspend or terminate your account for violations of these ToS, including non-payment, abuse of services, or illegal activities.
🚫 Accounts can be permanently terminated if found exploiting server resources, services, or users.
🌐 If your VPS experiences a DDoS attack exceeding 1Gbps for 30+ minutes, your server may be suspended without a refund due to Fair Usage Policy violations. - 💾 Data & Backups
📂 Users are responsible for creating and maintaining their own backups. UltraVM does not provide backup services for free-tier servers and holds no responsibility for data loss. - 🚀 Resource Allocation & Usage
⚙️ Free and paid server resources must be used within acceptable limits. Excessive usage, overclocking, or unauthorized modifications will lead to service suspension. - 🛠 Support & Tickets
🎟 Support is only available for paid plans. Free users are limited to community support, and ticket requests for free services are not allowed. - ❌ Prohibited Activities
🕵️♂️ Servers must not be used for spamming, phishing, hacking, or running unauthorized scripts/software.
⚖️ Any activity violating local, state, or international laws is strictly prohibited. - 🔐 Liability & Indemnity
❗ UltraVM is not liable for any direct or indirect damages, including data loss, downtime, or service disruptions.
🛡 By using our services, you agree to indemnify UltraVM from any legal disputes or claims arising from your server activities. - ✅ Verification for Support Requests
🆔 To receive support, users must verify server ownership by providing a Server ID or account email for confirmation. - 🔄 Changes to ToS
📜 We reserve the right to update these terms at any time. Users will be notified of significant changes, and continued use of our services implies acceptance of the updated terms.
By using our services, you agree to follow these terms. Failure to comply may result in suspension or permanent removal from our platform. 🚀